TERMS AND CONDITIONS
Full pre-payment is required at time of reservation. Your credit card will be charged for the full amount as soon as reservation is confirmed at which point the cancellation policy goes into effect.
REGULAR CANCELLATION POLICY:
There will be absolutely NO refunds for all cancellations or changes made 10 days or less prior to the date of arrival. For all cancellations or changes made 11 days or more prior to the date of arrival a $100.00 fee per home will be charged.
HOLIDAY CANCELLATION POLICY:
There will be absolutely NO refunds for holiday cancellations regardless of when you made the reservation. Please call us for a list of holiday dates which includes Spring Break.
There will be no refunds for early departures or no shows. Any request for a refund/credit during your stay must have a written authorization from the on-site property management! If you have any questions, please phone Fiesta Beach Travel at 1- 877-Go Rocky (1-877-467-6259)
Hurricane Policy and Tropical Storm Policy – We do not offer any refunds for Hurricanes or Tropical Storms.
CHANGES TO RESERVATION
Any changes made to a reservation (change of date, unit type.) must be made at least 14 days prior to date of arrival and will result in a $35.00 fee.
The primary renter must be 25 years of age or older and must be persent for the entire duration of the reservation. This primary renter is responsible for all actions of the other renters staying with them.
You WILL be required to provide at check-in a VISA/MasterCard number or cash for $200.00 to be used as a security deposit in case of any property damage found during condo inspection. Rentals will be inspected at check-out and deposit will be forfeited for any damages found.
Any damage to property caused by guests will be paid for by the guest. Efforts will be made to meet your special requests, however we cannot guarantee any particular room or level. No pets are allowed. Overnight visitors not registered at the properties front desk are not allowed in the unit at any time. If there is an extra person in the unit not previously registered you will be evicted without any refund or credit. The management reserves the right to terminate the lodging contract of guests if any of the police, sanitary or moral laws and regulations are violated. In such case, no refunds will be given, and you will be liable for any additional damages to the room or furniture.
NO PETS***NO SMOKING***NO FIREWORKS
In Las Conchas Area renters are not allowed to use ATVS, sand rails & dirt bikes
FIESTA BEACH TRAVEL, L.L.C. is not responsible for accident/ injury resulting from the customer’s negligence or that of the property management!